Updated: 12/07/22



Below you will find a description of the teams that make up EPSS, simply click the team name to see the bios of the professionals that make up that specific team.



Educational, Clinical, and Occupational Psychologists

There are many similarities between EPs, CPs, and OPs. All are applied psychologists who have had extensive training and experience in a range of psychological theory and practice. For clients this often means different psychologists will be able to offer a different range of skills such as therapeutic interventions or specific types of training. Each group will use their expertise in psychology to help move situations forward, while the EP for the school ensures that support for a child is coordinated.

EP training focuses on children and young people from birth to 25 and the systems within which those children live and learn such as schools, families, and colleges. Typical areas of work for EPs include removing barriers for those who experience needs in a wide range of areas. As well as  learning difficulties, EPs  will consider whether emotional, behavioural or social communication factors or other needs impact on the child or young person’s inclusion and participation.

CPs are likely to work in a similar way, offering a range of services from consultation to training, group and individual therapeutic work. CPs have their own training which includes the entire life-span from children through to older people. This is reflected in their skill set, for example, the use of therapeutic approaches with systems (e.g. families), groups and individuals and to support a range of mental health needs which might include anxiety, depression or self-harm for example.

OPs carry out work with children with learning difficulties and are able to work to support change in the settings in which children learn.

Critical Incident Lead Officer – CILO

The Critical Incident Team, led by the CILO, is a multi-disciplinary team trained in trauma management and psychological support, who assist education settings following critical and traumatic incidents. The CI Team receives some core funding from the local authority, and an annual subscription service is offered to academies and independent schools. The team offers consultations in relation to bereaved children in education settings, providing research based support and advice, as well as referrals to outside agencies. The CILO also provides training in relation to managing critical incidents and supporting bereaved children. Please contact Dr Bianca Finger-Berry for further information.

Dr. Bianca Finger-Berry EBSS_161101_13-26-07

Critical Incident Lead Officer 

Bianca trained in social pedagogy in Bielefeld, Germany and after working as a social worker in West Sussex she joined EPSS in 2001. She completed her Doctorate in Education in 2015, and her MA in Advanced Social Work in 2018. Bianca is a trained EMDR therapist. She is part of the EPSS leadership team and leads on work relating to critical incidents, bereavement, trauma and is involved in some suicide prevention activities.

Tel. 01263 739064/07887 832413

Specialist Learning Support Teachers – SLSTs

EPSS also includes SLSTs who, as well as being widely experienced in working with children who experience difficulties with learning, have a range of additional qualifications and/or experience in areas including dyslexia, social communication difficulties, nurture group theory and practice and solution focused brief therapy. SLSTs are qualified to identify dyslexia and complete assessments for access arrangements.

SLSTs work alongside EPs to advise schools and parents on meeting educational needs and offer support including consultation and advice, assessment and direct interventions with individual and groups of children. They can offer a range of interventions including parent workshops, staff training and ‘surgeries’ to discuss individual learning needs.



The Social, Emotional, Mental Health Support Team (SEMH)

The SEMH team have a remit to support children & young people in schools, further education provision, and local authority pre-school settings.
The SEMH team provides support for young people, families and staff within educational settings and aims to offer support at the earliest opportunity and reduce exclusions.
The team currently comprises SEMH Practitioners and an SEMH Specialist Support Assistant (SSA)



Autism Support Team

 The Autism Support Team have been delivering services to children, schools and others in Norfolk for over 15 years. The team is now comprised of 4 full-time staff who have a remit to support children in schools and local authority pre-school settings through core or commissioned work. The team are also able to offer autism training to school staff.


Traded Services Support  and Business Support – BSO

Our BSO Team promote a philosophy of putting children & young people’s needs first at every opportunity they have a keen eye for detail and are the backbone of our service. They are the secondary point of contact for telephone and personal inquiries, supplying information and directing matters as appropriate.


Traded Services Support Officer

Our TSSO is your primary contact for any and all queries regarding new and ongoing contracts. The TSSO’s primary duties are to assist in plans to establish this site and extend promotional arrangements, to review financial and business monitoring processes, and to enhance quality assurance and business intelligence systems.

A.J. James Brooks


Traded Services Support Officer 

James has over 15 years of marketing and sales experience on both sides of the Atlantic.  This vast experience and his continued growth have helped him become a vital part of the EPSS Team. Based in our County Hall offices, James is typically the first point of contact for any traded queries. james.brooks@norfolk.gov.uk 01603 306362


Business Support Officers

01603 307550

Irene Hoare- BS Manager

Michele Blazey

Sue Burt

Cheryl Gedge

Helen Dodgson

Diane Leslie

Sarah Rosser

Bridget Tinsey

Sophie Higgins

Sandra Winter